How HMSA is Protecting You

In a continued effort to serve our members, HMSA is offering all eligible members access to free identity protection services.

If you need identity repair assistance, the team at Experian is ready and standing by to assist you. There is no action required on your part at this time. If a problem arises, simply call Experian at 1- 888-609-2472 and a dedicated investigator will work with you to recover any financial losses, restore your credit, and make sure your identity is returned to its proper condition. Be prepared to provide engagement number DB21757 as proof of eligibility.

If you want additional protection, you may enroll into Experian IdentityWorksSM with Credit Monitoring at any time at no cost to you. This service offers additional layers of protection, including Experian credit report at signup, credit monitoring, internet surveillance, a $1M identity theft insurance, and more. Please follow the steps below to enroll.

Important Reminders

  • Your identity protection is completely free. You will never be charged.
  • Be aware of phone calls or emails that appear to offer you identity theft protection but are truly phishing schemes designed to steal your information. Always go directly to the Experian website for information rather than clicking on links in emails.

How to Request Additional Protection

  1. Verify that you are an eligible HMSA member.
  2. Click Submit.
  3. If eligible, you will be directed to the enrollment page.
  4. When prompted, enter the activation code that was provided to you by HMSA.

By clicking Submit, I verify that I am eligible to receive these services. I also agree that my services will be canceled if I am not eligible.

Members of the Blue Cross and Blue Shield’s Federal Employee Program (FEP), Federal Plan 87, and HMSA Akamai Advantage, HMSA Essential Advantage – and people who don’t have an HMSA medical plan – are not eligible for identity protection services at this time.

The Identity Theft Insurance is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company under group or blanket policy(ies). The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits.