How BlueCross BlueShield of North Carolina is Protecting You

BlueCross BlueShield of North Carolina (“Blue Cross NC”) has partnered with Experian to offer identity protection services to eligible* members.

If you need identity repair assistance, the team at Experian is ready and standing by to assist you. There is no action required on your part at this time. If a problem arises, simply call Experian at 1-888-451-6554 and a dedicated investigator will work with you to recover any financial losses, restore your credit, and make sure your identity is returned to its proper condition. Be prepared to provide engagement number B079731 as proof of eligibility.

If you want additional protection, you may enroll into Experian IdentityWorks with Credit Monitoring at any time at no cost to you. This service offers additional layers of protection, including Experian credit report at signup, credit monitoring, internet surveillance, a $1M identity theft insurance, and more. Please follow the steps below to enroll.

*Member eligibility determined by Blue Cross NC.

Important Reminders
  • Your identity protection is completely free. You will never be charged.
  • Be aware of phone calls or emails that appear to offer you identity theft protection but are truly phishing schemes designed to steal your information. Always go directly to the Experian website for information rather than clicking on links in emails.

*If you have been determined to be eligible, you should have received a notice directly from Blue Cross NC or from your employer.

BLUE CROSS®, BLUE SHIELD® and the Cross and Shield Symbols are registered marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans. Experian is a separate company that is solely responsible for the services it is providing. Experian does not offer Blue Cross or Blue Shield products or services.

The Identity Theft Insurance is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company under group or blanket policy(ies). The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Review the Summary of Benefits.